In development at Cheverton Digital

EDORAS

EngineeringDesignOrchestrationReasoningAutomationSystem

0 before lunch

Do you do MOTs on Saturdays?

web form · 07:48

Missed call

08:32

What time do you close today?

web form · 09:02

How much is a full service?

email · 09:47

Missed call

10:11

Can I drop the car off the night before?

email · 11:40

How much time can we save you?

INTERPRET · Interpreted by EDORAS

Hi, my car's due a service and I wondered if there's any chance of a slot Thursday. Mornings work best for me. Could I drop it off the night before, if that's possible? Thanks, Sarah

wants an appointmentfrom: Calendar

day: Thursdayfrom: Calendar

time: morningsfrom: Calendar

drop off: night beforefrom: Retrieved knowledge

not urgentStaff will confirm

GROUND · Grounded in

✓CalendarThu 09:00 · Thu 09:40 · Thu 10:20

✓Retrieved knowledgeDrop-off: keys through the letterbox, before 8am

○Opening hoursMon-Fri 8:00-18:00 · Sat 8:00-13:00

DRAFT · EDORAS proposes

BOOK_APPOINTMENT · THU 09:00

Hi Sarah, thanks for getting in touch. We can do Thursday at 9:00 for your service, and we'll confirm it once it's booked. You're welcome to drop the car off the night before: just pop the keys through the letterbox before 8am. Let us know if 9:00 doesn't suit and we'll find another time.

Prepared in 16s · typical on our test enquiries

HOLD · Human approval · HELD FOR A HUMAN

EDORAS prepared this. EDORAS will not send it.

EXECUTE · EXECUTED

Nothing is sent until you say so.

The software

This is EDORAS.

Pick an enquiry. Approve it on the console or the phone.

INTERPRET

GROUND

DRAFT

HOLD

EXECUTE

EDORAS Console

EDORAS

Evan's Autos

last synced just now

Agents

Customer Enquiries

3 held · 0 failed

Views

Queue3

1 needs judgement

Extension points

Not built. Named so they attach as routes, not as regions.

runsengineeringspatialreplay

Attention queue

3 actions awaiting a decision.

ALLNEEDS JUDGEMENT · 1

Priya Shah

ENQ-501 · book_appointment · 12 min ago

READY

01 · The customer said

Hi, could I book my car in for an MOT this Friday morning? I'm free anytime before midday. Thanks, Priya

02 · Interpreted by EDORAS

wants: appointmentcustomer said
day: Fridaycustomer said
time: morningcustomer said

03 · Grounded in

✓CalendarFri 09:00 · Fri 10:15 · Fri 11:30

○Opening hoursMon-Fri 8:00-18:00 · Sat 8:00-13:00

04 · EDORAS proposesbook_appointment

Hi Priya, thanks for getting in touch. We can do Friday at 9:00 for your MOT, and we'll confirm it once it's booked. Let us know if that doesn't suit and we'll find another time.

05 · Human approval · HELD FOR A HUMAN

EDORAS prepared this. EDORAS will not send it.

Priya Shah

ENQ-501 · 12 min ago

Priya Shah

ENQ-501 · book_appointment · 12 min ago

READY

01 · The customer said

Hi, could I book my car in for an MOT this Friday morning? I'm free anytime before midday. Thanks, Priya

02 · Interpreted by EDORAS

wants: appointmentcustomer said
day: Fridaycustomer said
time: morningcustomer said

03 · Grounded in

✓CalendarFri 09:00 · Fri 10:15 · Fri 11:30

○Opening hoursMon-Fri 8:00-18:00 · Sat 8:00-13:00

04 · EDORAS proposesbook_appointment

Hi Priya, thanks for getting in touch. We can do Friday at 9:00 for your MOT, and we'll confirm it once it's booked. Let us know if that doesn't suit and we'll find another time.

05 · Human approval · HELD FOR A HUMAN

EDORAS prepared this. EDORAS will not send it.

EDORAS Approvals. Add it to your home screen; decide from anywhere.

Demonstration with an invented business. Evan's Autos and its customers are fictional.

Built

What's built so far.

These run today. EDORAS prepares each one, and nothing is sent until a person approves it.

Customer enquiry processing

Reading each written enquiry and working out what the customer needs.

Built

Enquiries that go quiet

Re-engaging ghosted enquries.

Built

Draft and reply

A reply drafted in your voice, ready for you to check and send.

Built

Not built yet

What we're exploring next.

EDORAS handles written enquiries today. These are the jobs it doesn't do yet, and the ones we're looking at next.

Missed calls

The calls that ring out while you're under a car or with a customer.

Exploring

Quotes and admin

The paperwork that eats into the evening.

Exploring

EDORAS · In development at Cheverton Digital

Work, re-engineered.

We're building EDORAS alongside a small number of local businesses. Tell us what fills your week.

Tell us about your week

An independent studio, founded by two brothers.

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